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Utilities
>
Conservation >
Utility Billing Adjustment Committee
Utility Billing
Adjustment Committee - UBAC
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To submit a
request:
Complete the UBAC submittal form
and return to:
Utility Billing Adjustment Committee
City of San Luis Obispo
990 Palm Street
San Luis Obispo, CA. 93401
OR,
by email to
ubac@slocity.org |
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The City recognizes that there are circumstances which
result in the unintended high usage of water. If you have
discovered a leak(s) and have made the necessary repairs, or have
had an unusual event that has caused higher than normal water use,
the UBAC will review your account for a possible adjustment if the
following requirements are met:
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There must be
evidence that the excessive use of water was not due to willful or
negligent acts of the customer;
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Evidence that the
problem was addressed in a timely manner;
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Completion of the
information on the UBAC request form; and
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Submittal of
pertinent documentation (i.e. receipts, repair bill, etc.) along
with the form that indicates the problem has been resolved.
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